The situation

People with dementia may get suspicious easily due to memory loss and decline in judgement. In the following case, San Po (a person with dementia) is living with her son, her daughter-in-law, and a domestic helper called Melina. She suspects that the domestic helper has stolen her money. How would you handle this situation?

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You can utilise your knowledge of behavioural therapy as introduced in Treatments of Dementia > Behavioural Therapy to find out the antecedent, behaviour, and consequences involved.

Antecedent:

San Po suspects that the domestic helper has stolen her money.

Behaviour:

San Po argues with the domestic helper.

Consequences:

The relationship between San Po and the domestic helper gets worse. She starts to judge her daughter-in-law as well.


After this, you can identify the needs of the person with dementia using the person-centred care model as introduced in Caregiving Skills > Identify Care Problem.

Personality/Background:

San Po has been deceived by a friend in financial matters in the past. Since then, she has strongly believed that "a bird in the hand is worth two in the bush."

Physical health condition:

The physical condition of San Po has been very stable. It is not a major reason for her suspiciousness.

Neurological impairment:

San Po's short-term memory has declined. She very often forgets where she put her things and money. A reasonable explanation she has come up with is that her things were stolen by the domestic helper.

Social psychology:

The domestic helper cannot speak Cantonese fluently. This is a barrier for San Po to communicate with her effectively.

You can handle the situation as shown in this video.

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Step-by-step explanations

Validation: Rephrase their emotion or need
Validation: Express their emotion till they calm down; tap into the senses
Validation: Express their emotion till they calm down; refer to the emotion and express your care
Validation: Express their emotion till they calm down; find solutions
Validation: Orient to the reality
Validation: Provide solutions; express your respect and care

You can design preventive measures by combining your knowledge and skills in communication, behaviour management, environmental modification, and activity design to fulfil the needs of the person with dementia. For example:

Personality/Background:

  1. Arrange for San Po to go the grocery store with Melina.

    Aim: To show respect to San Po and help her to build trust in Melina.

  2. Check the change in the can regularly when San Po is present.

    Aim: To let San Po feel relieved.


Neurological impairment:

  1. Ask San Po to regularly share her feelings about Melina and other concerns.

    Aim: To monitor San Po's disease progress and take action to prevent her distrust of Melina from building up.

  2. Help San Po to organise her storage and make it simple for her to find things.

    Aim: To help San Po find her personal belongs.


Social psychology:

  1. Arrange for Melina to learn to give massages to San Po.

    Aim: To facilitate relationship-building between San Po and Melina.

  2. Arrange for San Po to join the activities in a nearby elderly centre.

    Aim: To distract San Po from watching Melina.

There are numerous ways to satisfy the needs of a family member with dementia. You may take into consideration his or her characteristics to reduce resistance and increase effectiveness.

Summary
You can also try out suggestions from other caregivers. You can ask for advice in our forum or call the Xpress Memory Hotline provided by the Jockey Club Centre for Positive Ageing at 2333 2393. You may also contact the designated hotline for carer support 182 183, social workers in an Elderly Centres or related elderly services or Integrated Family Service Centres nearby.